About us

Sue is our receptionist and all around organizer, that keeps us on our toes.  She has previously owned 2 grooming salons in the past and is very familiar with the importance of keeping things running smooth to maintain a stress free environment. 

Here at the GROOM ROOM, our first priority is the safety and comfort of your furkid. Our team was selected for the passion each member has for thier job. 

Sue is The Groom Room's manager and receptionist.  Be good to her... she makes it all happen. LOL  Sue has owned pet salons in the past and is very knowledgeable about how things work.  

Click on each groomers pictures to see examples of their grooming

Crystal is the salon owner and also a Certified groomer.  She graduated Texas Allbreed Grooming School in January of 2000. Her dedication and enthusiasm at the school earned her The Crystal Achievment award, which was named after her. She has always had a love for animals and found her calling when she started grooming.  Crystal strongly believes in continued education and loves to help clients with many aspects of dog ownership, from proper nutrition, behavioral issues, skin and coat health and more. Her specialties are puppies, little dogs, correct breed specific patterns and the ever so fun off the wall clips.


It takes more than just being an animal lover (which she is) to be a great groomer.  It's a combination of  love for the pet, the passion for the grooming, and the knowledge of multiple breed temperments, skin and coat care.

  Crystal is owned by  Earl the Miniature Poodle, Wilbur the rescue Frenchie, Fergie and Freddie the Great Danes and four Cats .

Alicia has been with us since the beginning in 2013.  She completed her grooming course through PetSmart grooming academy.  With over 15 years’ experience in the area, she has a long and loyal following of clientele.  With Alicia’s experience brings speed and is able to get the dogs back home to their pet parents quickly.  Alicia really loves the double coated breeds and does a pretty good Schnauzer groom too, but is experienced in all breed grooming.

Sadie has been with us since June of 2015.  She started grooming at a very early age and has over 10 years of professional grooming experience. Sadie is a good ole' country girl and college student! Sadie is a meticulous groomer and pays a lot of attention to detail.


Lisa followed the footsteps of her Mother who was also a groomer and a former salon owner in the Keller area.  Lisa has many years of experience.  She is quiet and calm, so she does really well with dogs that need a low energy vibe. That must be why so many of her clients have remained faithful and followed her when she joined our team.

I have now brought my dog Gronkowski to The Groom Room 3 times and every experience has been amazing!! Everyone that works there is extremely nice and I am never worried when I drop my other half off to be pampered! His cuts are always exactly what I am looking for and when picking him up I always hear about how adorable he is which makes me confident these groomers really care about the animals in their care! I will keep taking Gronk here for all his grooming!

We LOVE The Groom Room! Everyone is friendly and loves on our big, high-energy girl. We've always been happy with price, grooms and service and with every groom she looks adorable and smells amazing. We drive past a few groomers to get there and will continue to do so. They're totally worth the drive because our girl gets excited when we drop her off and she's never scared to go into the shop. Priceless! These girls work hard to make our baby look great and I can't imagine going anywhere else. Again, we love The Groom Room!!

-J Brandon

I've been to several different groomers and Groom Room by far is the best. I won't take my doodle or yorkie anywhere else. Crystal is incredibly patient with my neurotic yorkie. I also like that I can drop the boys off and they're done in about 2.5 to 3 hours & not stuck in a kennel all day.   - H Nguyn

Because we are by appointment only, hours may vary.  We close anywhere between 4-5pm

Located at 

5601 Basswood Blvd #145


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